How Do Customers Really Feel About Ninja Kitchen Appliances?

How Do Customers Really Feel About Ninja Kitchen Appliances? Ninja appliances are among the most popular kitchen items in the country. It's parent company, SharkNinja, was started in Montreal, Canada in the mid-1990s, but didn't start making waves in the retail industry until the mid-2000s. However, it proved a hit with customers who've turned the business into a billion-dollar company. Part of its success comes from the innovation the products show. Many of them are multi-functional and easy to use, which can make them a great value. And then there's how many products there are. The company has hundreds of different kitchen appliances and items, and each year they release more. Then there's the fact the products are so easy to find. Costco sells a variety of the appliances among its kitchen items and keeps many of the new models stocked as soon as they're released to the public. Customers heap praise on the products, with some declaring they'll only buy Ninja appliances from now on. But not everyone is as enthusiastic. For every person who says an items does it's jobs well, there are others lamenting the noise it makes and how hard it can be to clean. Whether you're a Ninja fan or foe, or if you're simply interested in knowing more about the appliances before your first purchase, this list will give you a rundown of the most common pros and cons the appliance owners bring up time after time. Pro - They do their job well One of the biggest reasons people love their Ninja appliances is also one of the most important — they work very well. Not only have multiple reviewers tested the products and enjoyed the results, but many customers swear by Ninja items, with some saying they've had air fryers and blenders for years with no issues. One Facebook user called the Ninja Grand Kitchen System Blender a "total workhorse"' stating that "it does everything." Then there's all the different jobs the appliances can do. While many of the items are multi-functional (more on that in a moment), even the products that are more focused on only one or two tasks still provide a great experience without a lot of hassle. Take the Ninja Creami for instance. While it's advertised as having between seven and 13 different modes, depending on the version, they're all made to do one thing very well — create frozen desserts in minutes. Not only do numerous professional product testers enjoy the item, but 87% of reviewers on the SharkNinja website recommend the 7-in-1 version. They appreciate the fact the machine is easy to use, with practically no learning curve, and that the desserts they make can be as healthy (or not) as they want. Con - They can take up a lot of counter space SharkNinja prides itself on creating products customers can use frequently by focusing on fixing the problems home cooks encounter often. One issue many people run into is a lack of counter or cabinet space to keep the appliances handy. While the company is trying to fix that with products like the Ninja Flip Toaster Oven & Air Fryer, which can flip upward to a standing position when not in use, even that space-saving function can cause problems if your cabinets are low or there's not enough clearance for the vents. Other items, like the Ninja Luxe Café Pro Espresso Machine, (which can be found along with other essential kitchen appliances at Costco) come highly rated by fans for it's abilities to brew, but is still very bulky. One reviewer made room for it on their cabinet, but they had to move other items off to do so. The Ninja Detect Duo Power Blender Pro is also beloved by customers, but its height can make it a problem to store. Several people have taken these problems to social media sites to ask how others keep the appliances close when not in use. Solutions range from finding a way to keep it on the counter to utility carts to separate storage shelves near the kitchen. Pro - They're easy to use One of the reasons Ninja is so popular is its ability to make its appliances easy to use. Even novice home cooks can figure out how to work them without much trouble, thanks to the brands intuitive designs. For the products with a lot of different built-in functions, some of the modes will take a bit of trial and error to perfect, but for basic cooking features, the items are largely self-explanatory. The Ninja Air Fryers are a good example of that. They not only dispel many common myths about the devices, such how they're all built the same or are complicated to work, but the company also has over a dozen different versions. There's a microwave and air fryer combo, glass air fryers, and double stack air fryers that can cook at different temperatures in each drawer. Fans enjoy how simple the products are to use, noting the digital display is easy to read and the different functions let them switch between cooking, reheating, and dehydrating meals without much extra time or fuss. Con - They can be very noisy With all the ease of using Ninja appliances, you might think you could pick up any of the items without further research. But many customers would warn against that, especially with how loud some of the products are. The noise doesn't seem to be keeping people from buying the products, but customers are asking fellow Ninja owners how loud the devices should be. For instance, one new air fryer owner asked if all of the fryers were particularly loud. Responses ranged from people saying they can hear the fan clearly to dogs reacting badly to the sound. Some said to make sure the appliance was far enough away from the wall to allow proper air flow, while others advised to check for loose screws. One person pointed out that different modes on the appliances can produce more noise than others. Then there's the blenders, which you expect to make some racket. But a reviewer performed a check on the Ninja Twisti Blender, with is one of the smaller models, and the device reached 100 decibels while making a smoothie. In a house, that level of sound can be tolerated, but in a tiny apartment with thin walls, people might be upset. The same goes for the Ninja Creami, which one Reddit user called "louder than I ever expected." Pro - Many of them are multi-functional Many Ninja appliances are made to fulfill more than one cooking function. For instance, several of the company's air fryers are combined into toaster or convection ovens, air fryers, dehydrators, and roasters. There's also a selection of multicookers that range from nine to 14 functions, including slow cooker, steam, sous vide, pressure cooker, rice maker, and sear modes. And, as an extra bonus, the cookers are among several other affordable kitchen finds at Costco. Fans of the Ninja Multicooker 12-in-1 (also called the Combi) report using the oven function frequently, noting it doesn't make the kitchen hot like a regular oven, with the excellent feature of not using much electricity. Others appreciate the steam feature and the fact that it also acts as an air fryer. One reviewer even said the Combi has worked so well, they rarely use their full-size oven anymore. Even the products that are more focused on one aspect of the kitchen, such as coffeemakers, are able to create multiple kinds of the brew in a flash. The Ninja Luxe Café machines can grind the beans, distribute the grinds by weight, and control both the temperature and pressure when brewing. The device also foams various types of milk and creates enough froth for multiple drinks. Con - There are concerns about how durable they are in the long term Another issue customers have with various Ninja appliances is the questionable durability. While some people say they've been enjoying the products for years, others have had major problems with the items breaking down. In the case of the SharkNinja Foodi OP300 Series Multi-Function Pressure Cookers, home cooks were facing dangerous burns from the lid not staying secure during the cooking process. Around 1.8 million of the devices were recalled due to the danger in May 2025. Luckily, not all of the products have such dire issues, but there are still significant problems for some. People note that the seals on the blenders can leak as soon as a month after purchase and that the coffee makers can leak badly. Some of the 12-in1 and 14-in-1 Foodi models were reported to quit working entirely or stopped being able to control the temperature after a year or two. That's another reason this pressure cooker line was recalled. The air fryers also have a problem with the interior baskets and shelves non-stick coating beginning to flake. That's a safety hazard and one way to know when an air fryer needs to be replaced. Pro - They have innovative features We've already talked about one of the ways Ninja appliances are innovative — the multi-functional devices. But there's more to the products than that. The items are also known for having smart features, such as pre-programmed patterns, dual chambers to cook different foods at the same time, steam features in some air fryers, and space-saving designs. Several of the brand's blenders come with Auto IQ features, which are pre-programmed blending options that pause and pulse according to whether you want to crush ice or blend frozen ingredients into a smoothie. Ninja's dual zone and stacked air fryers have the ability to cook at different temperatures in the separate chambers and also come with six preset cooking functions. The company reportedly has a team of more than 800 people who analyze customers needs and complaints to identify common concerns with appliances and kitchen gear. That team them designs products to fill those gaps and remove annoyances. Consumers, for the most part, think the brand does a good job with the devices. Con - They can be difficult to clean thoroughly It doesn't matter how well an appliance works if its too hard to clean. Being able to keep your kitchen devices sterile is important to inhibiting bacteria growth and stopping unpleasant smells. Unfortunately, while people enjoy the functionality of Ninja products, they're often less enthusiastic with how difficult some of them are to keep clean. The air fryers in particular have customers complaining about grease and odors that are tough to remove. While the baskets and grill plates are easy to remove and wipe off or wash, areas like the hood are harder to sterilize. Some Ninja owners suggest using strong degreasers to remove the buildup, and others say to use a combination of vinegar and baking soda to gently scrub it clean. Many also suggest using foil or parchment paper to help stop the problem before it starts. The blenders also have a reputation for being hard to clean, despite parts of them being dishwasher safe. To make the process easier, people will often put soap and hot water in the device, turn it on for a few seconds, and then rinse it thoroughly. The Ninja Sizzle Griddle has interior housing with a grill grate which can be hard to remove the grease from, too. Oven cleaner, non-abrasive cooktop cleaners, and non-scratch sponges can help remove the gunk with just a bit of work. Pro - The products can be a good value compared to luxury brands There's no doubt that with the wide range of appliances Ninja produces, there's a variety of price points for everyone. Some of the devices cost around $100, while others approach more luxury price tags. But do they perform the same as near-commercial grade products? Well, according to Ninja fans, the answer is yes. Reviewers have called the Ninja Creami Ice Cream Maker one of the best on the market for those who want to make highly customizable desserts, beating out brands like KitchenAid and Cuisinart. The Ninja Air Fryer XL also won accolades over other brands as one of the best overall air fryers you can buy from several different reviewers, thanks to its large cooking basket and ability to make crispy foods in a short time. Fans also say the Ninja Luxe Café machines are top-notch and a better option for coffee lovers than many more expensive alternatives. Ultimately, the home cook is the only person who'll know if they will use an item enough to make it worth the purchase, but at least they won't have to worry about the quality of these Ninja devices if they decide to take the plunge. Methodology In order to decide what people's thoughts on Ninja appliances should be included on this list, I looked at all the different products it carries and dozens of user reviews. From there, I examined multiple factors, including the value of the item, whether they were widely available, the prices, and the overall experience customers had with them. I then searched through social media posts, comment threads, professional reviews, and review sites to determine the most common compliments and complaints customers had about the various gadgets. The issues, good and bad, that came up the most often made it onto the list.