Hopper Settles With the FTC Over Practices Expedia Called Out in 2023
Hopper Settles With the FTC Over Practices Expedia Called Out in 2023
Skift Take
Expedia ended its Hopper partnership in 2023 for 17 months over deceptive practices. Now the U.S. Federal Trade Commission, in another reputational hit, has reached largely the same verdict, with a $35 million price tag.
Hopper has agreed to pay $35 million to settle Federal Trade Commission allegations that it charged users fees without their consent, and misrepresented the benefits of its price freeze products.
“Hopper deceived consumers by showing them a total price that did not include hidden, pre-selected fees,” said Christopher Mufarrige, director of the FTC’s Bureau of Consumer Protection, announcing the settlement July 2.
Hopper settled without admitting or denying the allegations. "The FTC’s allegations were narrow: primarily outdated display practices implemented during the pandemi
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